Complaints
If you believe the Napa Chronicle has fallen short of its standards, you can complain to the publication. This page explains how to complain and what happens next.
Complaints may concern accuracy, fairness, privacy, or the conduct of our reporting. A complaint about a factual error is handled under our corrections policy: the Napa Chronicle corrects errors in the open, we correct the story, note the correction at the foot of the article with the date, and keep a public record on our corrections page.
To complain, use our contact form and choose Other. For a factual error, choose Correction. Include the article headline or URL, what you are complaining about, and the outcome you are seeking.
We read every complaint. Where a complaint is upheld, we correct the record as described in our corrections policy.